Privacy Policy 

CreditReboot Mortgages (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website or submitting information through our forms, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Full name
Email address
Phone number
Property details
Mortgage and loan-related information
Financial details relevant to mortgage qualification
IP address and device/browser data
Information may be collected through:
Website forms
Online applications
Lead forms on Meta (Facebook/Instagram)
Google Ads and landing pages
Phone, email, or text communications

2. How We Use Your Information
We use personal information for purposes including:
Assessing mortgage and home equity loan eligibility
Contacting you regarding mortgage products or services
Providing refinancing, renewal, or debt consolidation options
Responding to inquiries and customer service requests
Complying with legal and regulatory requirements
Marketing and advertising (with consent, where required)

3. Advertising & Tracking Technologies
We use third-party tools such as:
Meta (Facebook & Instagram Ads)
Google Ads & Google Analytics
CRM and marketing automation platforms
These tools may use cookies, pixels, or similar technologies to:
Track conversions
Measure ad performance
Deliver relevant advertising
You may opt out of certain advertising features through your browser settings or third-party platforms.

4. Consent
By submitting your information, you expressly consent to:
Being contacted by phone, email, or SMS
Receiving information related to mortgage and lending services
Our collection, use, and disclosure of personal information as outlined in this policy
You may withdraw consent at any time by contacting us (see Section 9).

5. Disclosure of Information
We do not sell your personal information.
We may share information with:
Licensed lenders and lending partners
Credit bureaus (where applicable)
Service providers assisting with technology, CRM, compliance, or marketing
Regulatory authorities where required by law
All third parties are required to maintain confidentiality and comply with privacy laws.

6. Data Storage & Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.
Information may be stored electronically on secure servers located in Canada or other jurisdictions with appropriate safeguards.

7. Retention of Information
We retain personal information only as long as necessary to:
Fulfill the purposes for which it was collected
Meet legal, regulatory, and compliance obligations

8. Access & Accuracy
You have the right to:
Request access to your personal information
Request corrections to inaccurate or incomplete information
Requests can be made using the contact details below.

9. Contact Information
If you have questions about this Privacy Policy or wish to withdraw consent, access, or update your information, contact:
CreditReboot Mortgages
Website: www.creditreboot.ca
Email: Parm@creditreboot.ca
Phone: 1-866-329-8801

10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.